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What's new? // April 2016

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April 28, 2016

Facebook Ads now supports individual table selection! For info on how Facebook Ads data is replicated and the tables that are available for syncing, check out the updated Expected Facebook Ads data article.

April 27, 2016

Troubleshooting stale Salesforce data

Wondering why some of your Salesforce data is out-of-date in your data warehouse? Formula fields may be the root cause.

Syncing data from a database integration

Syncing data from a SaaS integration

This week, we added the ability to select individual tables for syncing for Salesforce. The two articles linked above will help you understand the process and the caveats involved.

For more info on how Salesforce data is replicated, check out the updated Expected Salesforce data article.

April 13, 2016

Creating a Pipeline Redshift user

Don't want to use the master user credentials to connect Pipeline to your Redshift instance? If you want more control over the permissions granted to Pipeline, you can use this tutorial to create a user just for us and assign only the necessary permissions.

Connecting Amazon Redshift

To make understanding Amazon Redshift setup a little bit easier, we revisited the this tutorial and made some improvements. 

April 12, 2016

Troubleshooting account lockout

Having some trouble logging into your Pipeline account? Check out this troubleshooting article for assistance.

Handling of nested data structures

We've had a lot of questions about row counts lately, specifically about how Pipeline handles nested data structures like those frequently found in Mongo. This article has been updated to include detail on how nested data structures can impact your total row count. 

April 6, 2016

Pipeline Security FAQ

We've had quite a few technical questions come in about the security of Pipeline and how we handle your data. We heard you. We put together this FAQ to respond to some of the most common questions, which we hope will put any unease at rest. If you don't see your question on this list, please let our support team know so we can add it.

Connecting Segment / Troubleshooting missing Segment data

A few of our clients encountered issues with their Segment integrations recently. We pinpointed one of the common causes: RJMetrics was missing from selective integration snippets. The setup instructions for Segment have been updated to include this info, but we also created a separate troubleshooting article.

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Questions or suggestions? If something in our documentation is unclear, let us know in the comments!