Before your data is loaded into your data warehouse, it passes through Stitch's secure infrastructure. This is a closed network protected by multi-factor authentication and accessible only to qualified members of our engineering team. On rare occasions, our engineers may need to read or move the data while it is in our infrastructure to debug or resolve an operational issue.
When this happens, your data will never leave our infrastructure. All members of our team - not just our engineers - have signed non-disclosure agreements. We're committed to ensuring your data remains private.
As for your data warehouse, we will never access it without your explicit permission. We’ll ask every time it’s required to troubleshoot an issue and we’ll be sure to notify you when we’re doing it. No one likes surprises, least of all when it comes to their private data.