Authorizing an integration grants Stitch the required privileges to pull data from a third party service or your database. Reauthorization is required when these privileges are revoked.
This could happen due to a number of reasons:
First, check that you're using the correct credentials and that they are entered accurately into Stitch. To re-enter your credentials or repeat the authorization process, follow these instructions:
Some integrations require certain levels of permissions for us to be able to access your data. If these permissions are revoked or not set up properly for the credentials you use to connect to Stitch, connection problems could arise.
We recommend checking the connection instructions for the trouble integration to see what permissions are required.
In some cases, you may need to generate new API credentials to resolve the issue. Check out the connection instructions for the trouble integration for a refresher on how to do this.
If you've tried all the above and are still having connection problems, please reach out to us. We'll help you get to the bottom of it.