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Connecting Delighted

Heads Up!

Connecting Delighted to Stitch is a three-step process:

  1. Add Delighted as a Stitch data source
  2. Generate a Webhook URL
  3. Set up webhooks in Delighted

Adding Delighted as a Stitch Data Source

  1. On the Stitch Dashboard page, click the Add an Integration button.
  2. Click the Delighted icon.
  3. Enter a name for the integration. This is the name that will display on the Stitch Dashboard for the integration; it’ll also be used to create the schema in your data warehouse.

    For example, the name “Stitch Delighted" would create a schema called stitch_delighted in the data warehouse. This schema is where all the tables for this integration will be stored.

  4. Click Save Integration.

Generating a Delighted Webhook URL

Once Stitch has successfully saved and created the integration, you’ll be redirected to a page that displays your webhook URL and token (which is blurred in the image below):

Stitch Webhook URL

Click the Copy button to copy it.

Note that this particular URL won’t display in Stitch again once you click Continue. Think of this URL like you would your login or API credentials - keep it secret, keep it safe. You can, however, generate another URL should you need it.

Once you’ve copied your webhook URL, click Continue to wrap things up in Stitch.

Setting Up Webhooks in Delighted

The last step is to setup webhooks in your Delighted account.

  1. Sign into your Delighted account.
  2. Click Settings, located in the top right corner.
  3. In the Settings menu, click Integrations.
  4. Locate the Webhooks option, then click the Set Up link.
  5. Using the drop-down menu, select the event you want to track. You can also track everything by selecting the All Responses option.
  6. In the next field, paste your Stitch-genereated webhook URL.
  7. If you want to track more than one event, click the Add a New Rule link and repeat steps 5 and 6 until all the events you want to track have been added:

  8. When finished, click Save & Turn On.

Delighted Data & Replication

After the setup for Delighted is complete, your webhook data will be continuously replicated through Stitch. To learn more about how Stitch replicates Delighted webhook data and our recommended strategy for querying, check out the Expected Delighted Data article.


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